Forced to switch debit order even without my consent

On the 2 July a consultant Lihle at Capitec Festival mall gave me a letter for my salary to go into Capitec. I said if I submit it at work I will let her know. Suddenly on the 6 July I get sms's that my debit orders are being switched. I called the consultant and she agrees that I did not give consent and that it is a mistake on their side. I went to the branch and made it clear that I do not want to switch my debit order. When I left she gave me a promise that all my debit orders are restored to my original bank.

Suddenly today on the 3 August I receive a lot of sms's again saying that my debit orders are being switched Capitec. I did not give my consent to do all of that, I did not sign anywhere and now my life is being messed up by all of this. Why am I being forced when I don't want my salary to be paid into that capitec account?

I have had it with Capitec and I want nothing to do with this ***** of a bank