BG
Bulumko G
1 reviews | Active since Aug 2015
01 May 2020, 06:28
Forced product
Capitec is forcing people to have a credit card they do not want. I paid for my settlement on the 16 April, today is the 01 May. I am required to wait for 45 days and I can't even have a settlement letter issued. 45 Days is very long, this is the most rediculous waiting time I have ever had closing an account.
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Replies (2)
Capitec Bank's replyOfficial
02 May 2020, 09:25Hi Bulumko
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply02 May 2020, 09:25
Official
Hi Bulumko
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
05 May 2020, 15:34Good day Ms Govuza
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Best regards,
Capitec Bank's reply05 May 2020, 15:34
Official
Good day Ms Govuza
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank
Complaint Management
Best regards,