wT
warren T

1 reviews | Active since Dec 2014

16 Nov 2020, 19:04

forced into a situation on YOUR advice

Good day capitec I really hope you take the time and some effort to READ this, as this is what you have caused. I would like to thank you for kicking me on the streets and causing me to lose my home and job. Recently I app**** for vehicle finance, I was declined, not due to score (that time) but due to “liability of income”. Meaning, they need prove of where my income comes from. So I submitted 6 months payslips and was recommended to apply as “self-employed”, still declined. I was then requested to send my employment contract, which I did. Yet that was not good enough as the contract is a yearly renewal. I was then informed that I should try get a letter of employment, which I did. It indicated salary and employment term. YET, this still was not good enough as yet again I was declined, but this time I was told that “due to the way your company pays you (innervation card to ATM to capitec), I now had to deposit money into another account so that I can eft to my capitec so that is seems more legit. Legit? I have a letterhead from my employer (names not mentioned) which is one of the largest companies in south Africa. How more Legit must it be!! SO, what baffles me is that the problem is basically how I get my wages. What difference does it make when every month money reflects into my capitec account (which is what you base you credit on). Frankly, It is no concern to you how the money gets into my account, but only to know if there is enough money to pay your bill at the end of the day, right! Let me explain to you how wages are paid since you are adamant in knowing. due to my work (who I have been employed for 7 years) pays us through an Innervation cash incentive card. Every month on the 15th, monies owing to me (by the company) are paid to this innervation account, I then draw the money at an atm and deposit it into my capitec account for an income trail. Then I pay all my bills manually, which is about the 16 – 18 of each month, just so they are paid. Remainder is mine to spend!! Even after all this. You still do not want to give me vehicle finance, even though I have app**** for cars between 78k up to 389k. about a month ago I went into your woodlands branch to apply for a personal loan, I was offered 74k but had second thoughts. SO, you cannot give me vehicle finance to get a car (asset) which has more collateral value than a personal loan (cash), right! Brilliant, well played!! I don’t know what sounds more pathetic, this article or capitec’s thought process. I am no longer able to apply for any finance as my credit score is now to low due to the many times trying and being advised differently on each decline. My job requires me to be on the road, i have equipment that needs to be taken to sites in order to do my job, so that I can earn a salary and pay my bills. Now that you refuse to finance me and due to your faulty advise, I am not forced to sit at home, lose my job and my home. So I will accept this fate, but not without a fight. In the next few days I will be Uber-ing to The South African human right commission in Johannesburg, so that they can investigate and explore my human rights on this matter. I will not stop until my forceful situation you put me in has been exploited. Thank you for messing my life up an all because I took YOUR advice!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Nov 2020, 20:03
Official
Good day Warren

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards

Capitec Bank