MK
Miranda K

1 reviews | Active since Feb 2026

20 Apr 2026, 10:04

FOOLED BY THE COMPANIES, AND NO SOLUTIONS TO THE CLIENTS

i am not happy regarding Capitec, that is not willing to assist me with the problem i did escalate to the Hello peter before and also their feedback, that they can't help me and pay my moneys backCapitec: Thank you, we have received your complaint. Inbox

Retail Complaints Wed 15 Apr, 10:05 (5 days ago) Hello MIRANDA KATZ Thank you for your email. We have received your complaint and aim to resolve this matter for you as soon as possible. The case number for you

Retail Complaints Wed 15 Apr, 10:52 (5 days ago) The case number for your complaint is ***8. thread::kIz4WV60LPa5z43csZZLaRQ::

Retail Complaints <***> Wed 15 Apr, 10:52 (5 days ago) to me

Hello MIRANDA KATZ

Thank you for your email. We have received your complaint and aim to resolve this matter for you as soon as possible.

Hellopeter <***> Wed 15 Apr, 09:57 (5 days ago) to me

logo Hi Miranda

Your Capitec Bank review is officially live!

Thanks for sharing your experiences. They matter! Your reviews help South Africans know who they can trust for great products and services.

We love it when you share, so we’ll be waiting for your next review!

WRITE ANOTHER REVIEW Good or bad, we're listening. SO WHAT WILL BE THE OUTCOME, IS HELLO PETER NOT THERE TO HELP US, THATS BEEN FOOOLED AROUND BY THE BANKS, THE COMPANIES,

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Apr 2026, 10:36
Official
Good day Miranda K We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
MK
Miranda K's update20 Apr 2026, 11:04
Reviewer Update
I will wait on the Call, and would like a better conclusion, on this, that you will assist me to give banking details to pay the policy fee, that is now for two month in areas, and get it up to date, so it will not collapse , because, im not going to take my policy to someone else,

Or, youll will reimburse me for all the months, i did do my monthly payments on date, becuase, i never did make use of any payouts or claims, from Capitec for the Policy there and the people that is been covered, so i want my full payments back, this is giving me emotional stress and time consuming, that is been wasting my tie=me, and that i have to run up and down, to different Capitec Branches, to get a solution on this