fooled by Capitec bank

<p>hi</p> <p>I transferred 2k by mistake to someone whom I don't even know,I went to the bank to freeze that money,was given the incident number and was told they won't unfreeze it until the matter is resolved. They further advised me to go to small claims court but then refused to give me the guy's name. The person claimed to know me yet could not tell the consultant my names. But now to my surprise Capitec gave that guy the money, they didn't even bother to let me know that they doing so and why. I know it was my mistake but was it necessary to be fooled by them? To tell me they wont release the money until we sort it out at court.....if I didn't go check yesterday could've never known about this.....even the bank manager</p>