Follow up on previous review

A special thanks to Onke, Thandeka and Mpumelolo for your professionalism, friendliness and understanding. Service levels in South Africa is lacking in general but you three fly the flag high for us. Also thank you to Jasper in the Complaints department for listening. Amazing to see how a very stressful time was turned around for the better. I can finally get a long awaited operation done thanks to everyone involved. Thank you!