LM
LUCRICIA M

1 reviews | Active since Jul 2022

12 Nov 2023, 17:12

Follow up on incident ***

Dear capitec Three weeks ago I went to the kriel branch and reported the account number *** and the lady who was helping me gave me the incident number ***.but I'm soo ****ed of because I'm not assisted. Please look into the matter and do the right thing.

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Nov 2023, 10:27
Official
Good day Lucricia

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

LM
LUCRICIA M's update13 Nov 2023, 15:37
Reviewer Update
You capitec are failing us seriously. As your client I'm not happy at all with the service I'm getting from your team...