1 reviews | Active since Sept 2016
Follow up from Capitec
<p>Good Day</p> <p> </p> <p>On Thursday 22/09/2016 I posted a review against Capitec. I would like to appologize as the nature of this review was quite aggresive. After the review was posted I recieved an immediate reply and immeddiate assistance from the Capitec team. They went through the system and saw there was an error on the Credit Facility and they fixed it fast and proffesionally. They phoned again this morning and explained everything in detail and assisted greatly. Tracy has been helping me since everything started and she is a great consultant, though I have not encountered an *********** consultant Tracy really goes the extra mile. Thank you Capitec for your response and help, the nature of my work makes it difficult to be on the phone and we are on site 14km out of town, but you guys phoned early and assisted greatly. I as induvidual made the wrong assumptions about your bank you guys really are excellent. Thank you very much for helping out.</p>
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Azalea Muller, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Azalea Muller, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
