SM
Simon M

1 reviews | Active since May 2010

20 Jun 2018, 13:11

FNB will do a better job with Forex

Forex. I have engaged with Capitec Forex, almost monthly, for nearly 3 years. Standing indemnity has been sent, repeatedly. I am always told the situation is fixed. It never is. I therefore miss debit orders, and have to pay penalties. Come on, Capitec. Get your act together.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jun 2018, 14:02
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Noku Skenjana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank