FNB proof of payment received from CAPITEC Bank

On the 3rd of Feb 2018 I wrote a review on CAPITEC regarding a notification which I received on my cellphone on the 25th Feb 2018 of a transfer made by CAPITEC bank from my acc. which read Sars Adjustment quoting my tax ref no.

Capitec responded by referring me to Keshia Nomdo. I am soo angry and dissapointed with Capitec because this lady spoke to me on the phone today and said she will not be able to send me a proof of payment because Sars wrote on the notice not to divulge such information to anyone, I strongly disagreed with her and in the end she promised to send me proof of payment.

1. To my surprise, she sent me an FNB notification of payment as CAPITEC proof of payment. 2. According to this proof of payment, payment was actioned or done on 02/02/2018 3. This proof of payment states that payment is from CAPITEC Bank LTD 4. It also states that the payment was made through internet banking 5. What is the relationship between Capitec and FNB??? 6. This whole thing I do not understand because Capitec deducted money (2 556.32) from me on the 25/01/2018 as Sars adjustment 7. When I enquire about this and even wrote a review @ hellopeter about it, requesting proof of payment from them to Sars. They give me a notification of payment from FNB . 8. Why is it that they deduct from me on the 25th Jan 2018 and provide me with a proof of payment for the payment done on the 2nd Feb 2018. 9. Moreover there is nothing showing on my Sars efiling as payment, even if I go to payment history. 10. I need them to refund me with my money, they must debit my acc. with my money. It is my money I do not owe them. Then deal with a ********* who is working for them who has done this ******* processing. Why must I suffer because of greedy employees employed by them who are doing ***** to innocent clients/customers???? 11. They do not value their customers, they have been fooling me all this time, the worst part is they are undermining my intelligence. 12. I have a strong financial back ground and it is my profession.

I NEED MY MONEY, THEY MUST DEPOSIT IT BACK INTO MY ACC.

The payment was never done, THEY JUST STOLE MY MONEY. Now they are FAILING TO DO A DAMAGE CONTROL.

I DO NOT EVEN HAVE A LETTER OR A FINAL DEMAND IN MY S****FILING, EVERYTHING IS A *****!!!!SARS NEVER EVEN CALLED ME.

PLEASE DEPOSIT MY MONEY BACK INTO MY BANK ACC.!!!!