BJ
Busi J
1 reviews | Active since Dec 2011
05 Aug 2022, 03:09
Fly by night company
A very disappointing and unprofessional service. Imagine is a month end. I need to do my transaction in my app from on the 30/07/2022 but I can’t get any access. App is not working for days. It said I can use atm. By that time I’m out of the country. How can I use the atm. Worse is not a problem for few hrs. Is days and days. I didn’t know this Capitec is falling apart. I been trust it as I used this bank from years and years. When I will be going back South Africa and change this fly by night bank. I’m stuck right now. I can’t do anything. If you can be able to make sure today is working. I need my money please.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
05 Aug 2022, 07:48Good day Busi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 07:48
Official
Good day Busi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
