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FARHAAN B

1 reviews | Active since Jul 2016

28 Aug 2017, 21:30

FIXED DEPOSIT INTEREST PAYMENT

CAPITEC IS A GREAT BANK BUT THEY DO NOT ALLOW FOR MY INTEREST FROM MY FIXED DEPOSIT TO BE PAID INTO A THIRD PARTY ACCOUNT OF MY OWN. I WANT THIS TO BE DONE WITH OUT CREATING A STOP ORDER THAT I AM TO BE CHARGED FOR. THIS SERVICE IS OFFERED BY OTHER BANKS CAPITEC BUK UP

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Replies (2)
Capitec Bank
Capitec Bank's reply29 Aug 2017, 10:16
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply29 Aug 2017, 12:07
Official

Hi Farhaan

As per our telephone conversation, you mentioned being happy with our explanation provided and that your request will be communicated to our internal departments as a process improvement suggestion, in closure of your matter.

Kind regards

Donorique