Fix your systems and stop ******** people.

Should be no stars actually, daylight ******** with suits. Why are you changing loan term without notifying a client, from 72 months to 82 months and after enquiring you bump it to 92 months, this needs to be resolved as it is not what was agreed on initially please attend to this. This is ******* and against NCA

Debits have been going for 9 months but only past 2 months are reflecting, what about the other 7 months that have been paid, how do you justify that? Statements are all reflecting this except your system because you are ******** or really stupid to not see that this is wrong and *******.

FIX THIS.