JK
Joshua K
1 reviews | Active since Feb 2014
26 Oct 2015, 22:47
Five stars for Khut?o
After I accidentally loaded airtime to someone else unaware I went to the branch to find out. <br> Khutso went an extra mile to prove that I didn't load the airtime on my account.<br> He made a call to verify the number and told me that it was my fault. <br> I was impressed by the way he made me see where I made a mistake when loading the airtime.
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Replies (1)Capitec Bank's replyOfficial
27 Oct 2015, 09:12Hello joshk,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Khutso, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Khutso, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Capitec Bank's reply27 Oct 2015, 09:12
Official
Hello joshk,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Khutso, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Khutso, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
