MY
Magxiya Y

1 reviews | Active since May 2023

12 Jun 2023, 13:33

FISHY **** INVESTIGATIONS FROM March 2023 until to date no clear feedback

FISHY **** INVESTIGATIONS FROM March 2023 until to date no clear feedback. I followed up numerous times. They said funds has been used up and case closed. We went again to follow up , they reopened incident case number and all of a sudden some funds were retrieved and will be paid in our account , the rest will be approved by management if they will refund or not. Pathetic bank ever that causes depression to it's clients. We dont need to hear about continuous investigations as if they covering up for ****mers within their bank. we want our money ******. Maybe we can all TV MEDIA platforms WITH THIS STORY.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jun 2023, 15:21
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank