Finally deciding to leave this bank!!

This is the second time that I have been told that my documents (which I submitted last year as well) is insufficient for their purposes. Last year, I was helped after complaining on Hello Peter, and once again, the same story unfolds yet again. No surprise to me though!!<br> <br> I am fed up of this annual running around to update address details. I have accounts at FNB and they DO NOT request an annual update of address details, and I have spoken to several other colleagues of mine who hold accounts at other banks, and neither do they have this problem. So, it begs the question: What makes Capitec so special? Why this annual rat-race to update bank details? Nobody else does this!! Not even my investment bankers!!<br> <br> I do not have the time nor the inclination to set foot in your bank again to fill in that piece of paper that I was given this morning. I DO NOT have the time for this nonsense. I would be far happier to change to FNB taking into account that I have been holding accounts with them for over 3 years, and nobody has ever asked for me to \update\" my bank details. Am just really fed up!! And PLEASE DO NOT ask me to come back to your bank as you did last year. This is it!!"