RM
Ralenkoane M

1 reviews | Active since Jun 2015

21 Dec 2015, 16:26

Fica update

I went to capitec after receiving sms that my account is closed and I have to bring my identity document and proof of residence so I printed out my statement from FNB but was told it is not valid and was turned away and is frustrating is that my payement is due in a day on that account and I was there sometime in April for the very same Fica **** .How many times do I have to do this Fica **** per year

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Dec 2015, 11:55
Official
Hello Rali102,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Roxanne Pridgeon
Complaints Management: Capitec Bank

Best regards,