1 reviews | Active since May 2016

09 May 2016, 21:16

FICA

<p>My account is closed because of FICA do***ents, I lost my ID do***ent and I do not get a chance to go make a new one.</p> <p> </p> <p>I took my Licence, Proof of residential and proof of address. the consultant told me that I must bring ID with me. I cannot bank with CApitec now, I am now using my FNB account. </p> <p> </p> <p>You are loosing clients because of this FICA, because some of us dont have enough time to go sort out those issue</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply10 May 2016, 14:22
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank