LN
Luvo N

1 reviews | Active since Nov 2014

14 Apr 2021, 12:38

Feeling ********** by Capitec

Last month (March) my bank charges were a massive R69 and the highest monthly charge I've had was R140. I've had lots of monthly charges for many years despite Capitec advertising that they are cheap and affordable! I have absolute disgust for Capitec like you would not believe! They charge for every transaction, from receiving money to your account, making all kinds of payment and even buying airtime. They even charge me R3 every month for international payments even though I don't pay international on a monthly basis. They never used to charge for this but now all of a sudden it's there. Capitec has all of a sudden started charging for everything and my monthly fees have been sky high as of late. Capitec is no longer cheap and affordable like it used to be. And despite all these crazy price hikes, the bank still doesn't have any decent offerings (no business account, no lotto etc.) and the app features are still as basic as ever. It seems I'm no longer getting full value for my money so I'm seriously considering closing my account. I feel like I am being taken for a ride and I'm really utterly sick and disgusted by this exploitation for a bank that's supposed to be a bank for the poor!

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Apr 2021, 12:59
Official
Good day  Luvo 

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank