Feeling Betrayed by Capitec

Good Day Sir/Madam

I am deeply hurt by Capitec Business Bank .

The Department of Social Development paid my Invoice on Tuesday the 16th Jan 2024 ,that was supposed to reflect on my account by Friday the 19th Jan 2024 . Capitec Business returned it to the Department ,whereas I invested all my money to that business in December already and could not even by my Children Christmas clothing . Now I cannot even finish buying their school Items because the Bank returned my Invoice of R29 900.00 to the Department , I am broke and I have R0.00 on that account .

I went on and did my research about Capitec Business from the people that opened the Account and the Stories are all negative . Now I have to find another Debtor/Loan shark to lend me ,so that I finish my Children's Items ,because of Capitec that is still sorting issues with Mercantile . I am sooooo disappointed in Capitec Business and I wish I can warn all those I was telling about Capitec Business good charges .

Because of what I just heard and experienced from the Bank I trusted for years ,sitting here without lunch because of them .

The Department is asking me to bring sooo many Documents now to pay my money back and obviously need to open another business account from other Bank , this will also need the Money to deposit for activating the Account ,because clearly Capitec Story is still going a very long way .

Thank you Capitec for your Inconvenience and making my Family and myself a Joke , because I also owed people from December ,that I cannot pay now due to Capitec and the Department officials thinks am lying when I say my Account is active with Capitec Business , they think maybe the Account is closed ,as they say that can be the only reason for the money to be returned .