JP
Johan P

1 reviews | Active since Nov 2016

02 Dec 2019, 11:40

Feel ripped of

Im upset with Capitec. I have a savings account with Capitec. Every time I deposit money to my savings they deduct money for depositing. It is a savings account. For example; A R1000 they take like R40. How can they deduct money from a deposit. It does not matter if you deposit inside or outside. I never had that with FNB. I feel this is not fair.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Dec 2019, 08:53
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply04 Dec 2019, 07:48
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank