DS
Dricky S
1 reviews | Active since Apr 2020
05 Mar 2021, 07:25
Feedback.
I app**** for a loan online from Capitec. They phoned me and asked for documents. I send the documents and its been five days since I app****. I am still not informed if my application has been declined or approved. This is really frustrating. Otherwise I would recommend Capitec. I never had a problem with a loam from them or any other unsatisfactory issues. All I am asking is to keep clients updated on the status of personal online loans.
Thank you
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
05 Mar 2021, 08:49Good day Dricky
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Mar 2021, 08:49
Official
Good day Dricky
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
09 Mar 2021, 16:55Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply09 Mar 2021, 16:55
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank