Fedup with their ridiculous service

<p>I paid up my loan account via CCS last year November, till today that loan account has not been closed and there is a balance which is increasing daily, when I visit the branch I spend hours there with the consultant making calls back and forth but still no one is able to fix this problem. 7mnths later I am still sitting with the same problem. I have been cleared off debt review because I have finished paying all my debt but Capitec cannot remove the debt review status and they cannot close my loan account which I paid up in November and got a paid up letter in December. Clearly the people sitting at the head office are not doing their jobs and are useless.</p>