NM
Nosipho M

1 reviews | Active since Aug 2021

26 Aug 2021, 22:18

Fed up with your services

I'm really fed up with Capitec Bank. Even now I'm still not content with their resolution, my money is still not in my account which was ******. I will not stop writing reviews until I get my money is reversed into my account. I spent hours reporting the issue, and still you'll have the audacity to say you can't bring back my hard earned money. Clearly I'm dealing with *********** people, I'd really have to report the issue to ombudsman's, because I have all the necessary evidence showing that my sim card was ****** and unauthorized transactions were made and I suspended my cellphone services. There's also evidence that I did a sim swap. You'll better give me back my money, I'm tired of being nice. If you don't bring it back, then I'll take this to social media because clearly you think I'm joking. This should be the last time I go to such an extent to write a review. I'm fed up with your nonsense.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Aug 2021, 05:59
Official
Good day Nosipho 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank