JB
Jermina B
1 reviews | Active since Oct 2018
25 Sept 2024, 11:15
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i went to capitec to with draw R250 that i sent myself, receipt showed R250 and only took out R100. I called customer service and they said they investigating till date and that was on the14the September, and what irritates me is not the first time the other day i did R200 cash send and no money got out but received withdrawal notification of that R200 i called and they said they'll look into it days later it was back to my acc. Capitec need to sort this out or ill take further steps
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Replies (1)Capitec Bank's replyOfficial
25 Sept 2024, 14:08Good day Jermina
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Sept 2024, 14:08
Official
Good day Jermina
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
