JB
Jermina B

1 reviews | Active since Oct 2018

25 Sept 2024, 11:15

.

i went to capitec to with draw R250 that i sent myself, receipt showed R250 and only took out R100. I called customer service and they said they investigating till date and that was on the14the September, and what irritates me is not the first time the other day i did R200 cash send and no money got out but received withdrawal notification of that R200 i called and they said they'll look into it days later it was back to my acc. Capitec need to sort this out or ill take further steps

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Sept 2024, 14:08
Official
Good day Jermina Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank