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Samantha N

1 reviews | Active since Jun 2009

03 Mar 2016, 18:34

faulty compuscan system

I tried to apply for credit and could not as the capital said that I was listed, when I called compuscan the said no I am not listed and they have reported the fault to the cat department manager to fix the problem on capitec bank side and he has not done anything about since last year July when I first complained about it.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Mar 2016, 08:29
Official
Hello Samnortje,

I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank