AvdM
Anno van der Meulen
1 reviews | Active since Nov 2013
06 Aug 2021, 11:49
Faulty ATM machine
The previous week i wrote a review about the ATM at MBT garage in Garsfontein, Pretoria, and Capitec responded that they rent the ATM from a company called Spark. This company does not see to it that the ATM is in working order, or this ATM machine is faulty, and got to be replaced. This ATM is once again out of service today. Like always......... for days each time!!
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
06 Aug 2021, 12:32Good day Anno
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Aug 2021, 12:32
Official
Good day Anno
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AvdM
Anno van der Meulen's updateReviewer Update
06 Aug 2021, 12:36Thank you for your prompt reply. No need to contact me, i would just like to bring to your attention that you need to escalate this problem to the company that is in charge of the ATM to solve the ongoing problem with the faulty ATM.
Thank you.
Thank you.
AvdM
Anno van der Meulen's update06 Aug 2021, 12:36
Reviewer Update
Thank you for your prompt reply. No need to contact me, i would just like to bring to your attention that you need to escalate this problem to the company that is in charge of the ATM to solve the ongoing problem with the faulty ATM.
Thank you.
Thank you.