Faulty atm

Yesterday I made a deposit into my account then the machine went blank took my money and the deposit didn’t go into my account.... I have been calling the call center since yesterday and now I am told that I have to wait two business days for the money what kind of service is this????? I expected someone to at least give a call this morning to advice to the matter but yet again I had to be the one making the call to them ! This is pathetic service I am truly disappointed in their service