Fantastic customer service

Item: Capitec Bank
Rating: 2
Author: Desiree B

After struggling for weeks with customer service callcentre and complaint management at Capitec bank, I am now being assited by Brendon Joseph. He has been an absolute star, calling and checking if I have been sorted,even sending MBD an e-mail. Calling me afterhours. THANK YOU Brendon for your amazing customer service.*****

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Replies (1)

Capitec Bank's replyOfficial

23 Sept 2020, 09:32

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Brendon, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management
Capitec Bank

Capitec Bank's reply23 Sept 2020, 09:32

Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Brendon, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management
Capitec Bank