LM
Lebogang M

1 reviews | Active since Jan 2025

07 Jan 2025, 10:07

False *****ulent accusations

On the 31st of December 2024,i received money of R200 into my bank that I am not aware of who sent it. Capitec has been holding my account on hold, claiming it is *****.. Which I fail to understand how my account us in hold, when I'm not aware of this funds. I haven been trying enquire about the issue for almost a week now, I'm not getting any help, they keep giving me reference numbers, that I don't know what to do with. I can't access my own money on my account, due to this. Please help

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Jan 2025, 10:36
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
LM
Lebogang M's update07 Jan 2025, 10:39
Reviewer Update
You keep on saying *will contact in the next busi day* which never happens