MS
Mpumelelo S

1 reviews | Active since Dec 2014

12 Jan 2022, 13:07

False Information

Capitec keeps telling me that I'm under debt review, and i cannot see where they get the information as i have spoken to them endlessly and they keep referring me to the branch which they also cannot help. I have submitted proof from NCR that the information is FALSE and affidavit from SAPS but still nothing...

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Replies (2)
Capitec Bank
Capitec Bank's reply12 Jan 2022, 13:41
Official
 Good day Mpumelelo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply25 Feb 2022, 10:24
Official
Hi Mpumelelo 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank