TM
Tarnelle M
1 reviews | Active since Jan 2021
06 Dec 2021, 12:31
False Credit Rating....again!
Once again , I'm dealing with the same problem / complaint where my credit report shows arrears , . I've called Capitec customer service and have been put through to different departments, just to be redirected to the person that I spoke to from the start. It's really frustrating having to the this on a monthly basis now. Capitec pleaaaaase can we resolve this issue once and for all!!
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Replies (2)
Capitec Bank's replyOfficial
06 Dec 2021, 17:17Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply06 Dec 2021, 17:17
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 21:15Hi Tarnelle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:15
Official
Hi Tarnelle
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank