False advertising - Compulsory credit insurance for credit card account

Got a call from Capitec representative who then despite me repeating the story, asked if I am going forward with the application to which I asked if I was still required to take out the credit insurance. She then had to check with the relevant department and said yes I would need to take out the insurance. To which then I answered no to the application. She then asked if I am going to take this the Ombudsman to which I answered yes, and to the Advertising Board as well as this is false advertising. She commented she was going to recommend to their internal department to update the website to reflect the requirement of credit insurance. Still don't see any update on their website and still waiting on email/written confirmation of this fact so that I can log the complaint with the respective bodies. People, be very careful with Capitec. They are dishonest and work under the assumption that all their clients are uneducated and will rob you blind if you don't know better. They may offer sometimes what looks like cheaper products compared to other banks, but there are hidden T&Cs which are not disclosed until you are on the phone with them. All banks offer cheaper bank accounts similar to Capitec - have a look out for FNB EASY ACCOUNT, ABSA TRANSACT, Standard MyMO PAYT and Nedbank PAY-AS-YOU-USE - all these accounts are comparative to Capitec's global account and even offer cheaper monthly and transaction costs than Capitec. Don't be fooled by Capitec and their products.

I am still waiting on written feedback to this complaint so that this can be referred to the Ombudsman and the Advertising Authorities.