1 reviews | Active since Apr 2017

08 Apr 2021, 11:32

False advertising by Capitec

Tried unsuccessfully to activate the new banking app. Capitec widely advertise that there is no need to visit a branch to do this. I have to say that this is false advertising. I contacted Capitec via whatsapp and the response was to visit a branch. Thank you for wasting my time.

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Apr 2021, 12:05
Official
Good day Vinesh 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank