LM
Louise M
1 reviews | Active since Aug 2011
22 Aug 2024, 14:19
False advertising
False advertising. Capitec says if you open an account, the first card is delivered free of charge. That's incorrect. They charged a delivery fee of R100 for a new card.
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Replies (2)
Capitec Bank's replyOfficial
22 Aug 2024, 18:20Hi Louise, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply22 Aug 2024, 18:20
Official
Hi Louise, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
LM
Louise M's updateReviewer Update
24 Aug 2024, 06:55Hi. I don't know what the card decision done. Bit the problem with the new card persist.
Also. It's a NEW account, so why do you let us pay for the delivery of the card! That's *****. I try to activate the card. It says incorrect card number. This is parhetic
Also. It's a NEW account, so why do you let us pay for the delivery of the card! That's *****. I try to activate the card. It says incorrect card number. This is parhetic
LM
Louise M's update24 Aug 2024, 06:55
Reviewer Update
Hi. I don't know what the card decision done. Bit the problem with the new card persist.
Also. It's a NEW account, so why do you let us pay for the delivery of the card! That's *****. I try to activate the card. It says incorrect card number. This is parhetic
Also. It's a NEW account, so why do you let us pay for the delivery of the card! That's *****. I try to activate the card. It says incorrect card number. This is parhetic