AE
Antonie E

1 reviews | Active since Nov 2012

31 May 2021, 15:35

False Advertising

I went to Capitec Bank to apply for a credit card and I got the run around like you will not believe, you can so call apply for credit If you are earning from R5000 and up. That is a bunch of nonsense I attempted to apply for a credit card The first one told me you need to earn more than R10000 to apply for a credit card if you are self employed the more I'm trying to say I do earn more than that the more I get told I will not qualify. The second Capitec Bank just strait off told me i do not stand a chance to qualify. The 3rd Capitec Bank I called to assist Said yes i can apply if I'm self employed. After going through a lot of questions Then I was asked for pay slips HELLO I'm self employed I don't get Play slips LOL But she kept asking me for one and aske if my customers cant give me a pay slip,,, False Advertising is BAD And you guys do it well

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Replies (2)
Capitec Bank
Capitec Bank's reply31 May 2021, 15:42
Official
Good day Antonie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 
Kind regards 
Capitec Bank
AE
Antonie E's update10 Jun 2021, 22:46
Reviewer Update
in all honesty I would not recommend Capitec Bank to anybody They false advertise and come with lots of stories