mB
mandy B

1 reviews | Active since May 2017

18 Nov 2021, 14:27

**** transaction

yesterday i checked my bank transaction only to realise that R40.00 was taken out of my account with a description of Cellphone purchase as if i bought airtime which i didn't. so please be careful to check your balance.

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Nov 2021, 14:50
Official
 Good day Mandy

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply18 Feb 2022, 16:38
Official
Hi  Mandy 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,