Failure to Respond - Capitec

It is really sad how we can not even trust our banks these days and funny how they make promises to their clients how they simplify banking. Yes it was simplified to other people to get access to accounts.<br> <br> On the 31st August 2015 after pay day I went to the ATM to withdraw some cash at 06h00 in the morning. I got to the ATM and put in my card - waiting for it to ask me for my pin code but the option never came up. I then decided to cancel the transaction but my card never came out, that is when I suspected that something was wrong. I then called the help line on the ATM Machine to stop my card but within a space of 3min I got an sms that I just withdrew money. Such a shock!!<br> <br> I continued to hold on the help line while listening to the options I must enter to get any assistance. I finally got through and I asked them to stop my card and advised that my money has been withdrawn from a different ATM from the one I was at and that my card is stuck at the ATM I was at (Church street in Pretoria).<br> <br> The lady I spoke to just said to me \ there is nothing we can do for you now