Failure to resolve despite NUMEROUS CALLS

<p>In 22 September 2016 I hired a car from Hertz in Greece and 500 euro was debited on my Capitec account. On return of the vehcile 26 September, Hertz, returned the 500 euro and relased the funds. From then to now Capitec have failed to relase the funds. I contacted the Customer care line and was told to ask Hertz to send me an email confirming. Dont know why but I did anyway and forwarded the email to the Sifikile at Capitec and the Customer Care email. This was done 3 times. No response or resolution. Phoned again yesterday and spoke to anotehr person who said they would speak to Sifikile and resolve the matter.</p> <p>AGAIN NO RESOLUTION. </p> <p>I againse sent emails to Sifikile and Customer care. No response. Today I called again. Same as yesterday. I was promised they woudl look into the matter.</p> <p> </p> <p>ref ********** 0</p> <p>ref ********** 0</p> <p>ref ********** 1</p> <p>AS YET CAPITEC HAS FAILED T RESPOND OR ADDRESS THE MATTER</p>