Failure to refund a payment!!!!!!Bad service!!!!!!!

<p>Capitec is one of the worst banks when it comes to refund money that was transfered to a wrong number. Why convince people to use the method when their cant assist when such problems occure. Why should they ask for permission from the person where the money was incorrectly transferred to. Seven days has past now. I prefer to use FNB from now on when this happen the transaction was stopped and i got my cash within three days. So now someone else is going to take the money that was not intended for them.!!!Dissapointed in the bank and its policies and how they operate!!!!! :( </p>