FAILURE TO LINK ME TO MY EMPLOYER

<p>I am very disappointed at Capitec Bank, I went to them for car Finance on Saturday the 19th and they told me that they were unable to link me to my employer and promised to phone on Monday and confirm my employment from my employer, which never happened. So I phoned back the lady who was assisting me by the name of Abongile from Durban 320 branch to find out if they managed to confirm my employment and I got a very shocking and disgusting response, I was told that the letter came back from their Head Office or whoever saying I should get a letter from HR department explaining why they are unable to link me to them. So my question is what my employer has to do with their systems? Secondly which employer will ever do such a thing, where are their technicians or specialists to deal with that? Unfortunately I am not the only one from the company who has gone there and still to go there and how many clients is Capitec going to loose due to poor management or systems in place. This is really really disgusting!!! Terrible Service Ever!!!!!</p>