MM
Martin M
1 reviews | Active since Mar 2013
13 Oct 2023, 12:13
Failure to follow up on ***** investigation
I have been a victim of *****. I have followed the proper protection and policies. I lodged the incident with Capitec who asked me to await an investigation from the ***** department. It has been more than a month. I have received no feedback or call. With Discovery Bank my issue was resolved within 48 hours.
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Capitec Bank's replyOfficial
14 Oct 2023, 09:07Good day Martin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Oct 2023, 09:07
Official
Good day Martin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank