LH
Lazarus H
1 reviews | Active since Jul 2019
17 Jun 2021, 16:56
Failed to reverse transaction
On the 9th of June 2021 I transferred an amount of R1000 using a cellphone banking and the cellphone that I have entered was incorrect. The money went into a wrong account. Capitec says they can't help me reverse the transaction and I must get the lawyer to assist me with claim. This is poor service.
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Capitec Bank's replyOfficial
17 Jun 2021, 17:01Good day Lazarus
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply17 Jun 2021, 17:01
Official
Good day Lazarus
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,