FE
Friedemann E
1 reviews | Active since Mar 2010
29 Jan 2025, 14:59
Failed FOREX transaction
Three months ago a FOREX transcation to Germany failed because the bank/branch combination of the recipient was not listed in the app. End of October I gave up engaging, including with CT's local branch and the FOREX backoffice in Stellenbosch. Now they sent an e-mail encouraging me to contact ***or *** . No explanation, no solution, no answers to any of my questions... CT used to be a great bank!
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Capitec Bank's replyOfficial
29 Jan 2025, 16:40Good day Friedemann,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply29 Jan 2025, 16:40
Official
Good day Friedemann,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.