TM
Tshepo M
1 reviews | Active since Aug 2019
27 Nov 2024, 16:45
Failed Deposit due to faulty ATM
I’m so disappointed in the service that I’ve been receiving from Capitec Bank concerning a failed deposit. I made a deposit and did not receive the money in the account due to faulty ATM which Capitec Lanasia was aware of I’ve been promised by Andiswa and Linda who are employees at the Capitec Call centre that my issue will be resolved but it’s been 2 weeks now that I’ve been calling in and none of them are able to assist till this day. This is a display of incompetence!!!
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Capitec Bank's replyOfficial
27 Nov 2024, 16:55Good day Tshepo M. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply27 Nov 2024, 16:55
Official
Good day Tshepo M. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.