1 reviews | Active since Jan 2015
Failed by \my"Capitec """
That moment when you are disappointed by your favourite, worse when you have vouched and promoted it to your peers.<br> It saddened me that I have had a problem with my Internet token for over 3 months now it has not yet been sorted, worse I have been to a branch where I was told to change the Token because its 'old', and get charged for it. Only later to find that the issue is not with a token it keeps giving me the same error code :THE SERVER ERROR WAS ENCOUNTED, IF THE PROBLEM PERSISTS CONTACT CAPITEC ***.<br> I dearly called last week and was promised to be given a call the same day, still waiting until today. I bothered to call again this morning only to find the issue is not resolved...<br> Who ever you are, where ever you are kindly assist on this regard..<br> I can't pay my bills normally like used to<br> I can't shop on-line like I used to... What happened to BANKING MADE EASIER...
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
