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Stephanie N

1 reviews | Active since May 2025

05 Dec 2025, 16:14

Failed as usual

I am very disturbed with capitec people whatever you do don't bank with this people yes cheaper fees but when money is *****ulently taken from your account you get help. Agent Calino was supposed to call me on monday but failed to my rent money is gone my landlord doesn't understand

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Replies (5)
Capitec Bank
Capitec Bank's reply05 Dec 2025, 16:35
Official
Good day Stephanie Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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Stephanie N's update05 Dec 2025, 17:15
Reviewer Update
Hi calino the agent needs to call me at 8am in the morning
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Stephanie N's update05 Dec 2025, 17:16
Reviewer Update
I am working i can't even do my job with my rent being paid short my landlady doesn't want to hear any stories is capitec gona give my kids and I a place to stay
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Stephanie N's update06 Dec 2025, 19:02
Reviewer Update
My landlord just gave me till Tuesday to have this money and still calino has not called or any other consultant the stress you are putting me under is unfair I didn't get anything for this money I never ever once purchased from this place I don't even know what products they are hiw can this be happening
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Stephanie N's update08 Dec 2025, 11:52
Reviewer Update
Thank you nomhle for your help seriously thank you from the bottom of my kids and my heart . Outstanding help from a person with a heart and understanding.