Facial recognition **** up

Capitec is ****ing with my money.This facial recognition is a **** up. I tried every room.I tried all over outside,keeps saying low image.I need to buy ****ing electricity and I need to make a payment since last night. Why the **** don't they give us as the client the option to use it or no***** my money.If i get de*****ed it's on me.So give me a damn option.This is bull****.