KG
Kerusha G
1 reviews | Active since Apr 2020
08 Apr 2025, 08:40
Facial recognition does not work
Again the facial recognition on the app does not work, I urgently need to make a transfer and yet again I am unable to.
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Replies (2)
Capitec Bank's replyOfficial
08 Apr 2025, 10:38Good day Kerusha,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply08 Apr 2025, 10:38
Official
Good day Kerusha,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
KG
Kerusha G's updateReviewer Update
11 Apr 2025, 11:504 days later and I am still unable to do an eft from my account due to the facial recognition that does not work....Absolutely ridiculous
KG
Kerusha G's update11 Apr 2025, 11:50
Reviewer Update
4 days later and I am still unable to do an eft from my account due to the facial recognition that does not work....Absolutely ridiculous