KC
Kyle C
1 reviews | Active since Apr 2022
03 Oct 2025, 12:53
FACIAL NOT RECOGNITION
I HAVE BEEN STRUGGLING WITH CAPITEC. I HAVE A MERCHANT WITH THEM SO I NEED TO MAKE DAILY PAYMENTS BUT I AM STRUGGLING WITH THE FACIAL ID IT KEEPS FAILING I WENT INTO THE BANK AND THEY TOLD ME THERE IS NOTHING THEY CAN DO ABOUT IT AND EVERY TIME I WANT TO MAKE A PAYMENT I HAVE TO GO INTO THE BANK!!!!!!!!!!!!!! CAPITEC WILL LOSE A CUSTOMER IF THEY DON'T FIND A SOLUTION!
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Replies (2)
Capitec Bank's replyOfficial
03 Oct 2025, 14:36Good day Kyle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Oct 2025, 14:36
Official
Good day Kyle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
13 Oct 2025, 12:02Good day Kyle
We are unable to reach you and have now closed the complaint.
Should you wish to revisit the matter, please send us an email or call.
Email: ***
Contact number ***
Kind regards
Capitec bank
We are unable to reach you and have now closed the complaint.
Should you wish to revisit the matter, please send us an email or call.
Email: ***
Contact number ***
Kind regards
Capitec bank
Best regards,
Capitec Bank's reply13 Oct 2025, 12:02
Official
Good day Kyle
We are unable to reach you and have now closed the complaint.
Should you wish to revisit the matter, please send us an email or call.
Email: ***
Contact number ***
Kind regards
Capitec bank
We are unable to reach you and have now closed the complaint.
Should you wish to revisit the matter, please send us an email or call.
Email: ***
Contact number ***
Kind regards
Capitec bank
Best regards,